Carluccios
Carluccio's continually aim to provide great quality authentic italian food at sensible prices. With over 30 Caffes expanding outside London, Carluccio's continue their success story. Founded in Covent Garden by Antonio and Pricilla Carluccio in 1991 and floated on AIM in December 2005 the group has doubled in size in the last 3 years.

• All internal back-office systems have been replaced with Fourth's complete back-office suite
• Stock control, Purchasing and Menu Engineering
• HR / Rotas and Scheduling / Payroll Bureau
• 2.5% COS and 3.6% wage reduction

Carluccio's chose Fourth to be a key partner in their aggressive growth and floatation strategy. Fourth Web based applications enable Carluccios to open new Caffes without any additional head office staff or IT costs.

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Pizza Express
More than 40 years and 320 restaurants after the first restaurant opened in Soho, Pizza Express is firmly established at the heart of british life providing the freshest food and the warmest welcome whoever the customer and whatever the occasion.
The secret of their success is a passion for pizza a love of people and a related but sophisticated atsmophere.

• HR / Scheduling and Forecasting / Recruitment / Payroll Bureau
• Replaced 4 internal systems and reduced payroll head count by 7
• Introduced Optimum Service Levels concept to optimise profitability.

For Pizza Express it is not about reducing cost blindly, the Optimum Service Levels concept is aimed at ensuring the right number of staff at the right time of day - giving the best service and increasing profits. The chain forms part of the Gondola Group (ASK and Zizzi, another 200 outlets) owned by Cinven

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Wagamamas
Wagamama is the most popular chain of award-winning asian inspired noodle restaurant in the country. Reflecting their enduring and diverse appeal. Wagamama has been short listed by timeout magazine for the award of ‘best family restaurant’ as well as also being an official ‘cool brand’ as voted for by the coolbrands council in 2002, 2003, 2005 and 2006. In 2005 Wagamama was voted most popular restaurant in london by zagat readers and again in 2006 beating off hot competition from Nobu, the Ivy and Gordon Ramsey

• HR & Scheduling / Payroll Bureau
• New Tronc / Service charge module

The market leading noodle chain is rolling Fourth's People System across it's 59 UK outlets. The group recently opened sites in the USA and Australia and also uses Fourth as its Payroll provider as part of an integrated labour solution.

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Giraffe
Giraffe wants you to be healthy and happy and are committed to bringing you fresh wholesome healthy dishes that make you feel good but leave room for something naughty! Back at the end of last century Founder Russel Joffe asked himself "...what animal has the largest heart in the world?"
Giraffe was born in a small site in Hamstead and has grown to 16 restaurants with no sign of slowing down.

• HR & Scheduling / Payroll Bureau
• Replaced SAGE Payroll
• Daily control of Wages

Fourth was introduced to Giraffe to avoid having to employ additional Head Office staff to manage HR and Payroll. Giraffe have been using Fourth succesfully since 2004 and like all growing group customers avoid the traditional requirement for large Head Office staff costs.

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D&D
(formerly known as Conran Restaurants)
Founded in the 1991, D&D are one of britains most dynamic restaurant groups. Following the buyout of Conran Restaurants from Conran Holdings in 2006, the philosphy continues to encourage creative and talented chef and managers to provide customers with excellent food and service in modern well designed environments.

• HR, Payroll Bureau
• Tronc (Service Charge)

D&D was Fourth's first major group to take on the full employee management suite and in addition to the key HR and Payroll functions, it was the integrated innovative TRONC management module that gave the group complete confidence, compliance and control of what has been a difficult element to manage for the Hospitality Industry.

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Gordon Ramsay's
He now has restaurants in the Connaught, Claridge's, at the Berkeley hotel in London's Knightsbridge (Boxwood Café), in New York (Gordon Ramsay at The London) and in Dubai (Verre), among others. In the Michelin Guide to Great Britain & Ireland 2007, Gordon was awarded a second Michelin star for his restaurant Pétrus and a star for La Noisette, both in London. Restaurant Gordon Ramsay retains its three stars. In 2007 Ramsay opened his first pub, The Narrow, in east London.

• FnBshop, Stock Control and Purchasing

Gordon Ramsay Holdings have begun a group-wide roll out of Fourth's Stock Control and Purchasing solution, beginning with the Connaught in Mayfair. This famous and successful group will benefit from a proven solution that offers an unparalleled reduction in the cost of sale by minimum 1.5% and an increased GP of 5%. The many other benefits of this solution are now well known in the hospitality market.

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Heathcotes Restaurants
Heathcotes ethic of quality fresh ingredients provides you with superior quality food whatever your dining experience. The most beautiful restaurants and venues give you the ideal location whatever the occasion!

• HR/, Scheduling and Payroll
• Recipe Management
• Accounting Export

Heathcotes have been using the Employee Management System for total HR, Scheduling and outsourced payroll for a number of years now as well as the Stock Control and Ordering System. All cost centre stocks are controlled, all food recipes are managed and great time and accuracy benefits come from the Invoice Export to the Accounting System.

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The Wolseley
The Wolseley was created by Chris Corbin and Jeremy King in 2003 in the style of the Grand Café normally only found on the Continent. The original building was commissioned in 1921 by Wolseley Cars as their West End showroom and was designed by William Curtis Green in the Art Deco style of the time. In keeping with the Grand Cafe tradtion and to match the opulence of the interior, a range of equipment inspired by the era was sourced, some antique and others bespoke.
We also propose to make available The Wolseley teas and coffees as well as our own label wines, together with specially selected olive oil, balsamic vinegar and preserves.

• HR, Rotas & Payroll Bureau
• Tronc (Service Charge, Cash Management
• Stock Purchasing

The company is using the Fourth Hospitality Employee Management System for all of its HR and Forecasting requirements including Payroll which is being outsourced to Fourth Hospitality. Also, the Fourth Hospitality FnB Stock Control and Supplier Ordering system has been implemented to control purchasing and manage stock levels for the site.

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Ping Pong
Our philosophy has always centred on our commitment to accessibility and affordability; Ping Pong offers consistently high quality food and cocktails with friendly efficient customer service at great value.

• Stock Control and Ordering
• Menu Engineering & Recipes
• Central Distribution
• HR, Scheduling & Payroll Bureau
• T&A

Ping Pong Started using Fourth Stock and Ordering (FnBshop) from the start, the system effortlessly facilitating a central distribution centre where the system can manage complex batches. Having the web based Fourth system in place meant that the rapid Ping Pong expansion that followed kept stock and ordering very simple, all rules and processes already in place in one central web based system. The success of the Stock System soon led to the roll out of the Fourth total Employee Management and integrated Payroll Bureau.

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Hakkasan
This place - hidden down a lane like all the most fashionable haunts should be - combines celebrity status, stunning design, persuasive cocktails and surprisingly sophisticated Chinese food. The low nightclub-style lighting makes it a good spot for dating or interrogating, while the long glinty bar is a great place to suck on a Belvedere Beauty.

• Fourth Ordering and Stock Control
• Integrated Recipe Management
• All cost centres covered: Food/Bev/All Non F&B
• HR

Hakkasan were one of the first restaurants to use FnBshop for Beverage Ordering and Stock Control. Now used to manage the purchasing of everything, and subsequently installed in every new sister restaurant (Busabas, Yauatcha). Back in 2006 the system was translated into Chinese for ease of use, and at the same time the Fourth HR system was installed.

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Caprice Holding
Caprice Holdings operates some of London's most successful and respected restaurants. It has expanded its portfolio of projects to include the local grill concept 'Rivington' and bespoke event-producer Urban Caprice. We are pleased to announce that the Mayfair legend Scott's reopened its doors on December 5th 2006.

• HR, Scheduling & Payroll Bureau
• Fourth Ordering and Stock Control
• Integrated Recipe Management

All key modules of Fourth Stock and Employee Management were adopted by Caprice back in 2006. The fully integrated HR, Scheduling and Payroll system replacing a lot of manual Word and Excel and Sage Payroll. Now all key costs and management activities can be monitored proactively, with a system that provides total clarity and visibility on all matters related to those important cost areas of Stock and Employee Management.

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Individual Restaurant Company (IRC)
Founded in 1999 the company has focused on creating a group of resturants with an individual style attracting a wide customer base. The business is going from strength ot strength with numerous new additions to the family of restaurants planned for the immideate future. The Group has grown from 5 to 30 outlets in the last two and half years.

• Stock Control, Purchasing and Menu Engineering
• Centralised supplier management
• Full HR and Employee Management / Scheduling & Forecasting / Payroll
• 1.5% improvement on margin. 5-6 hours saved per outlet per week

IRC has been a Fourth customer since 2001 utilising all of Fourth's web based cost control system to support the acquisition strategy and rapid adoption of new outlets.

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