Business Model
We aspire to be more than just a partner or supplier and consider ourselves to be a natural extension of our customers' businesses with our Software as a Service* model keeping us committed to you 24 hours a day, 365 days a year. The Continuous evolution of our products and services means we can concentrate on growing your business, safe in the knowledge that your system requirements are being met at all times.
People
Our people are an extension of our customers' available resource. We don't just recruit with our requirements in mind but with yours too and we only recruit the very best. Fourth people are the most experienced, dedicated and adaptable workers in hospitality and their consistency and continuity is a key element of the success of our clients.
Best practice
The Fourth system is client built. Over the years, we have worked closely with our customers' operations, HR and finance teams to identify the core issues and key demands that the hospitality sector faces. The result is a definitive system that allows you to operate best practice while ensuring the most current and relevant functionality at all times.
Philosophy
Our systems constantly evolve and will always meet the maximum requirements of our customers while setting the standard for the hospitality industry as a whole. We support our clients in all circumstances and provide a premium service with a commitment to minimise our customers' investment while maximising their return.
Our history
Established in 1999, Fourth Hospitality is a privately owned business with a significant and growing market share in the UK and exciting international growth strategies.
Fourth's market-leading people system launched in 2002 and went live with Conran restaurants in 2003, the same year the company acquired fnb manager.
In 2004, CenterParcs became the first major client to use fnb manager with 400 users and in 2006 independent bars and restaurants began using fnb manager following the addition of free purchasing module.
In 2007, Gondola implemented the people system with 12,000 employees. Alternative Business Solutions was acquired and the trade simple e-trading platform was added to Fourth's portfolio of products in December 2007.
Today, Fourth Hospitality's 150 employees, across 4 offices, deliver material benefits to over 20,000 users.
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